Provider Workshop
This hands-on working session is designed specifically for senior-level Healthcare Provider leaders, including executives responsible for patient experience, quality, access, and operations, who want a practical, results-oriented approach to omni-channel PX.
In an intimate group setting, this 90-minute session will foster peer discussion, hands-on exercises, and real-world application.
- When: Mon Mar 16, 3:00pm-4:30pm
- Where: Hyatt Olive 8
- Why: Leave with a customized 90-day strategic action plan, plus a comprehensive patient journey framework, specifically designed to drive your business forward.
Payor Workshop
This interactive workshop is built for Healthcare Payor leaders and forward-looking decision-makers, those shaping member experience, product strategy, quality, and operations, who want to rethink how experience can be used as a strategic lever, not just a measurement exercise.
Designed for a curated group of peers, the 90-minute session emphasizes executive-level conversation, applied insights, and real-world relevance.
- When: Mon Mar 16, 3:00pm-4:30pm
- Where: Hyatt Olive 8
- Why: Leverage hands-on direction from experts in the industry to create a custom 90-day plan that reveals hidden insights and enables strategic action.
